In accordance with Article L.612-1 of the French Consumer Code (Code de la consommation), if a dispute with Air d’Orient cannot be resolved amicably, you may refer it free of charge to a consumer mediator:
This service is free of charge and does not guarantee any particular outcome. It does not prevent you from going to a competent court. Mediation with the CM2C is conducted in French.
All content on the website airdorient.fr (texts, images, logos, visuals, structure) is protected by copyright and intellectual property law. Any reproduction, representation, modification or distribution, in whole or in part, without the prior written permission of Air d’Orient is strictly prohibited and would constitute an infringement punishable under Articles L.335-2 and following of the French Intellectual Property Code (Code de la propriété intellectuelle).
Last updated: 8 October 2026